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Give feedback on Console Connect, discuss improvements and new ideas

  • 4 Topics
  • 5 Replies

4 Topics

Will
WillCommunity Manager
 Feedback

Giving feedback

Here’s where you can let us know what you think of Console Connect. Any changes you’d want to make, improvements for how you use the app, new locations or features we should add, it can all go here.Just hit Create a Topic in the top-right and let us know. There’s no wrong way to do it, but try to talk about what change or addition would be helpful for you, rather than just talking about the current situation. Give as much detail as you can.When you post, I’ll find the right person within Console Connect to talk about your feedback with, and bring them into the discussion. If you see a discussion that’s already been started that you can add to, go ahead - when we all collaborate, we’re more able to build the best product that we can.

0
Will
10 months ago
Dave Humphreys
Dave HumphreysConsole Connect
 Feedback

Help us improve Console Connect and get rewarded

Hi, I’m David, Senior User Researcher with the Console Connect Design Team. This quarter, the Design teams in Brisbane and London are conducting extensive usability testing of our designs for Console Connect.The best test participants are our customers, and if you are interested in helping to improve Console Connect we would love to hear from you.The testing projects will be a mix of short online-only tests (5-10 mins) and testing interviews that are 30-45 mins long.The features and product designs we will be looking at include:Billing and account management on the platform Support ticketing A cleaner process for ordering access ports on the platform Integrating Marketplace (third-party) products into the Console Connect pricing calculator Designs for the new Live Media Transport feature Testing these designs with the people using them helps us produce a high-quality user experience. We want to speak to customers from a range of roles, including:IT Infrastructure Network engineers Acco

4
Dave Humphreys
14 hours ago
xohos90387
xohos90387New Member
 Feedback

Hello World

Hello text

1
Will
5 months ago
Will
WillCommunity Manager
published in Feedback

Learn more with Console Connect Academy

Console Connect is proud to announce Console Connect Academy - a learning platform where you can learn all you need to know about working with the Console Connect app. Time to level up your skills and grow your knowledge!Head over to the Academy section of the app to get started, or use this handy direct link. The first course, Console Connect Fundamentals 100, is now available. It takes you through the basics of Console Connect and what we do, so you can make sure you have a fundamental understanding of all that we offer as soon as you join.And until 31 December 2023, you can enrol for FREE  - just use the promotion code helloCCA when enrolling.We’re also offering an exclusive limited edition badge if you're one of the first 100 users to finish the course - if you earn it and want to showcase your status on the community, just let me know :)This is just the start - we’ll have new courses coming soon, so keep an eye out. You can follow this thread to get notified of new discussions and

1110
Will
5 months ago

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