News and Information

Introduce yourself and read all about the Console Connect community

31 Topics
15 Replies

31 Topics

WillCommunity Manager

Welcome to the Console Connect community. I’m Will, your Community Manager, and I’m thrilled to have you here.Console Connect has always had community at its heart. We’re in the business of making connections, and it’s just as much about making connections between people as it is between networks, devices and systems. This new community platform is here to help you connect with other people and businesses who use Console Connect to make sure you can achieve your goals with the app and the platform. If you’ve got a question on configuration or setup, you can ask it here. If you want to share best practice, you’ve got it. If you just want to talk about the latest developments in the industry, you can do that too. And we’re just getting started - this is your community, and we want to grow and change it to make sure it fits your needs.Before getting stuck in, please have a read of our House Rules and Community Guidelines. They lay out how we expect everyone to conduct themselves on the co

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1 year ago

WillCommunity Manager

News and Information

Community Guidelines

Our Community Guidelines are always available at the footer of every page and on their dedicated page, but we’ve included them here so you can find them easily as well. We’ll also provide a log of updates to these guidelines in the subsequent replies.Please note that in the event there is a mismatch between the guidelines published here and the terms page, the terms page will apply.Welcome to the Console Connect community. You’ve found where you can connect with other developers using Console Connect, representatives from our partners, and people who work on Console Connect itself. This is a place where you can talk about any aspect of using the Console Connect app, whether you’re a prospective member, an existing user looking for advice on how to set up your connections, or if you’re interested in news and developments within the sector. If it’s even tangentially relevant, you can talk about it here.The Console Connect community team’s role is to maintain and encourage an environment

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1 year ago

WillCommunity Manager

published in News and Information

Help Centre update - Layer 1 available

Earlier this year, Console Connect introduced the first phase of our Layer 1 service, giving you access to one of the world’s highest performing global transmission networks via our easy-to-use self-service portal. With Console Connect, you can easily check the price of bandwidth for routes between key data centre locations before your order. Once you have, manage and order your Layer 1 service online alongside your other services, from one comprehensive dashboard.When you sign up to take your first steps into using Layer 1, whether you’re researching whether our approach is right for you or configuring your first connection, we now have a full Layer 1 resource on our Help Centre. Featuring the most commonly-asked questions about the service and an illustration of how a typical order would progress, it’ll answer any questions you have.If you’re looking at setting up a new Layer 1 service, we’ve got all the information you need to know - how to make sure you have a Layer 1-compatible po

7 days ago

WillCommunity Manager

published in News and Information

Ecosystem Update - August 2024 - Celebrating 1000+ data centres

Hi everyone!In this ecosystem update we’re celebrating a milestone - we now have over a thousand data centres enabled on Console Connect.This makes our platform one of the best connected in the market - offering you extensive global reach to 350+ locations in Europe and the UK, 200+ in Asia, 380+ in the Americas, and many more connections to key locations across Australia, Africa and the Middle East.To celebrate this milestone, we have a bumper-sized ecosystem update.This month, we’ve rolled out eleven new locations across Shanghai, Beijing and Guangzhou, the top data centre locations in China. We’ve doubled our footprint in Toronto, Canada's answer to Silicon Valley and the home to a suite of world-class tech companies. And you can also now use our platform to privately access Digital Realty's Stockholm campus, which is a major interconnection hub in the Nordic region.Take a closer look at these locations, and more, below.New locations China Beijing CITIC - Capital Bu

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2 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - April 2023

Hi there,With our regular ecosystem updates come more and more opportunities for you. More locations, more connections, more ways for your business to thrive. This time around, we have locations across continents, with Morocco joining the Console Connect family through INWI, along with more locations in the USA, Canada, Germany and Singapore. NEW LOCATIONS Canada Montreal eStruxture - 800 Rue du Square Victoria eStruxture - 1350 Rue Nobel, Boucherville United States Idaho Tonaquint - 10215 W Emerald St, Boise Virginia DataBank - 1764A Old Meadow Ln Morocco Casablanca INWI - Lotissement La colline, Lot 1 et 2, Sidi Maarouf Germany Stuttgart Datacenter One - Gropiusplatz 10 Singapore Singapore Racks Central - 23 Tai Seng Drive NEW XAAS & IX VPSie Ashburn, VA What opportunities do these additions mean for your business? Let us know below, and subscribe for upda

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3 months ago

WillCommunity Manager

published in News and Information

Ecosystem update - June 2024

Hi there,This month, we’ve extended our network reach with Equinix, one of the world’s largest data centre providers, to provide greater interconnection choice with their data centre facilities in California.Using Console Connect, you can now access more than 20 data centres in Silicon Valley and the wider San Francisco area, giving greater flexibility and scalability when connecting to businesses in the tech hub.We’ve also expanded our cloud ecosystem by adding new cloud onramps to Tencent Cloud and Huawei Cloud in Asia, as well as Oracle Cloud in Europe.Check out the full update below. New locations USA California Equinix SV11 - 5 Great Oaks Blvd, San Jose Equinix SV14 -2960 Corvin Dr, Pod D, Santa Clara Equinix SV15 - 2970 Corvin Dr, Pod C, Santa Clara Equinix SV16 - 3000 Corvin Dr, Pod B, Santa Clara Illinois Equinix CH3 - 1905 Lunt Ave, Elk Grove Village Virginia Equinix DC14 - 7400 Infantry Ridge Rd, Manassas Washington Equinix SE4 -

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4 months ago

WillCommunity Manager

published in News and Information

Calling all Partners - fancy a sneak peek?

Hi everyone,I’ve got an opportunity you won’t want to miss if you’re a Console Connect Partner - we’re looking at expanding our learning platform, Console Connect Academy, and we’d love for you to get involved and give feedback.You might know Console Connect Academy as our learning platform we launched last year. As we grow our platform content, we’re planning to include courses that teach people about the benefits of Console Connect for sales, as well as gives you a great grounding in each of our products from a partnerships perspective.We’re currently looking for Partners to review, feed back, and help improve this course - if you’d like to be involved, let myself or @Rainbow know and we’ll talk in more detail.Hope to hear from you soon!

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4 months ago

WillCommunity Manager

published in News and Information

You can now raise support cases more easily

As of May 08 2024, we’ve launched a new ticketing feature on Console Connect, making it easier for you to track problem incidents directly on the Console Connect platform. Instead of a call or email to the team to create tickets on your behalf, we’re now giving you access to create them yourself. With direct access to our ticketing system, you’ll have more visibility over any cases you raise, and the ability to see or request updates in the same app you use to manage your connectivity.From within the Console Connect app, just head to the question mark drop-down menu next to your user picture. You’ll see a new option to report an issue, or to view your support tickets. If you’ve got a fresh issue you need to let us know about, “Report an issue” will start the process. If you already have a case in progress with us, whether it was before the launch of this tool or not, you can see the history from the “view tickets” option.When reporting an issue, you can now select the exact service you

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5 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - May 2024

Hi there,Did you know that we offer extensive global reach to Equinix in Europe, North America, Australia, and Asia, with nearly 150 locations on-net and extended?In April, we added six new Equinix data centres in the USA and Japan to our ecosystem, as well as reactivating a further five in Tokyo.That means Equinix customers can now order ports to these new locations and start connecting more of their data centre sites together using our on-demand private, high performance network. It also extends their network reach to our full global cloud ecosystem.Speaking of clouds, in April we also added two new cloud on-ramps. OVHcloud is now available at a new location in Paris, and for the first time in London, bringing the speed, reliability and performance you need. We’ve also broadened the availability of Google Cloud on our fast, dedicated and flexible network, with our new onramp in Mexico.Every ecosystem update brings more choice and more opportunities. Take a look below at our most rece

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5 months ago

Roy TConsole Connect

published in News and Information

Ecosystem Update - March 2024

Hi there,This month, Console Connect has extended its network reach to 10 new locations across the US, while upgrading several existing sites - giving you more data centre interconnection choice in a key market. We are also pleased to welcome Gamma Communications to the Console Connect ecosystem, enabling users to access Gamma’s leading UCaaS services over our private high-performance network. New locations United States Atlanta Coresite AT1 - 55 Marietta St NWCoresite AT2 - 1130 Powers Ferry Pl SE, Marietta Boston Coresite B01 - 70 Inner Belt Rd, Somerville Denver Coresite DE1 - 910 15th St Garland NTT TX1 - 2008 Lookout Dr Orlando Coresite OR1 - 9701 S John Young Pkwy Santa Clara Coresite SV4 - 2972 Stender WayCoresite SV7 - 3020 Coronado Dr Secaucus Coresite NY2 - 2 Emerson Ln Washington Coresite DC1 - 1275 K St NW Upgraded & reactivated locations United States Dallas Evoque Dallas Webb Chapel - 11830 Webb Chapel R

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6 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - February 2024

Our latest ecosystem update expands our reach in key strategic locations all around the world.We’ve extended our reach into Nigeria with Rack Centre, providing a key interconnection destination in Africa. Our continued partnership with Wasabi brings on a new cloud on-ramp in London to compliment the existing onramps in the United States and Singapore, and we have a new 100G NNI in Frankfurt with DE-CIX. New locations Rack Centre Nigeria Plot 18, Jagal Close, Off Ikosi Road, Oregun, Ikeja, Lagos New clouds Wasabi United Kingdom London IXaaS upgrades DE-CIX Germany Frankfurt - New 100G NNI As our ecosystem grows, you’ll find all the information here on the Console Connect community and in our app. Let us know what your plans are and how we can support your business below.

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7 months ago

WillCommunity Manager

published in News and Information

Equinix SG4 and SG5 are now active on Console Connect

In early 2024, Console Connect expanded its considerable reach in Singapore with two new data centre locations - Equinix’s SG4 and SG5’s data centres. Here’s what you can expect when connecting through these locations, whether you’re colocating at the site or connecting in.SG4, Equinix’s fourth data centre location in Singapore, was completed in 2020. Along with SG5, completed in 2022, these buildings are connected to the other Equinix-operated data centres (namely SG1, SG2 and SG3, the latter of which has an onramp to Tencent Cloud) via dark fibre, providing a ring network spanning the majority of the main island.Residing in a converted warehouse, SG4 houses seven floors of capacity, allowing for up to 4,000 cabinets. With the capacity provided by SG4, SG5 and the existing portfolio, Equinix claims to be the most network-dense data centre provider in the region, and forms a key part of the Singapore government’s Smart Nation initiative, which encourages development and innovation in t

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7 months ago

WillCommunity Manager

published in News and Information

Console Connect is first into Singapore with Tencent Cloud

Console Connect is proud to now offer Layer 2 connections to a new Tencent Cloud location in Singapore. We are one of the first Direct Connect partners to offer access to the Tencent Cloud location, enabling more access to its Southeast Asia Pacific cloud region and allowing you to take advantage of Tencent’s worldwide reach and suite of products.Tencent Cloud is one of the biggest cloud providers in east Asia, and recognised as a power player in the Asia Pacific market. Specialising in low-latency applications such as video streaming and online cloud gaming, Tencent have made a name for themselves providing reliable connectivity and cloud services across the world for over two decades.Console Connect’s new cloud onramp to Tencent Cloud in Singapore, colocated at Equinix SG3 in the heart of the city, allows you and your company to interconnect directly to the cloud while bypassing the public internet. This onramp adds to our existing onramps in Hong Kong, broadening the availability of

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8 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - January 2024

With a new year comes new opportunities. Our first ecosystem update of 2024 enables Tencent Cloud in Singapore through the Console Connect platform, providing access to their Southeast Asia Pacific region for the first time. With this new location on Console Connect, your access to one of the largest media and gaming-focused clouds grows, all through our simple and easy to use on-demand platform.As one of the first Software-Defined Interconnection® providers to reach Tencent Cloud in Singapore, Console Connect is enabling you to take advantage of Tencent’s public, hybrid and private cloud offerings. For information on Tencent Cloud’s suite of capabilities, visit their website.As more data centres, upgrades to our existing portfolio, and cloud on-ramps are connected, you’ll find them here on Console Connect first. Take a look at how we’re starting the year below. New locations Equinix Singapore 7 Tai Seng Drive Location upgradespreviously extended locations that are

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8 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - December 2023

Hi all,As we draw towards the end of the year, we haven’t slowed down on providing new ways to connect through the Console Connect ecosystem. Among our additions in this update are our first two cloud on-ramps to Wasabi Cloud, providing strategic entry points to cloud storage in the USA and Asia. With these and the rest of our new cloud additions in recent weeks, you’re sure to find even more ways to connect, worldwide. NEW CLOUDS Wasabi Singapore Singapore United States Ashburn, VA Oracle Cloud France Paris Marseille Vultr United Kingdom London OVHcloud Germany Frankfurt Do any of these changes spark a new idea, or a new project? Will they make your current networking easier or more efficient? Let us know with a comment below, and let us know what additions you’d like to see next.

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10 months ago

WillCommunity Manager

published in News and Information

Black Friday Deal 2023

Get your hands on our exclusive Black Friday deal and save 80% on premium Internet On-Demand!*Console Connect's Internet On-Demand (IO-D) service brings you internet connectivity that is reliable, secure and scalable.As a Console Connect user, you can instantly provision premium IO-D via a single Access Port. Available in 600+ data centres across 30 countries or order directly to your office location in select markets. You're in full control: Select your Access Port speed, dedicated or burstable bandwidth model, and routing.Order now using the promo code BLACKFRIDAYIOD23 👇 Available for limited time only, don't miss out! Order now To learn more about Console Connect IO-D, head over to our website. For any questions, please reach out to your account manager or the Console Connect support team.*Terms & Conditions apply. Discounts valid for orders placed by 31st December 2023. Offer valid for a minimum 12-month contract term. In order to purchase the IO-D service your company

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11 months ago

WillCommunity Manager

published in News and Information

Get started with your first connection to Vultr

To celebrate our new partnership with Vultr, we’re running a 50% off promotion for your first connection through to their cloud using Console Connect. Until September 30th, 2023, use the code VULTR2023 at checkout to get 50% off the listed price. This discount is valid for the entire lifetime of that connection, as long as you check out before the offer ends.Vultr is accessible through the Console Connect platform as a Layer 2 direct connection. As a global Vultr Direct Connect partner, we are able to give access through to their data centres around the world in the USA, Europe and Asia from any of our 900+ enabled data centres in 50+ countries worldwide.You can read more on our dedicated page on the Console Connect website. You can get the ball rolling on a Vultr connection in one of two ways:Head to our pricing page and choose Vultr from the list of cloud providers under “Connections (L2)”. From there, continue your order like you would any other connection. You can read more detail

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11 months ago

WillCommunity Manager

published in News and Information

Ecosystem Update - October 2023

Hi there,This month’s ecosystem update brings cloud on-ramps for Stackpath, our newest cloud partner, allowing Console Connect users access to their services for the first time through CloudRouter®. By using Console Connect to establish dedicated links to your Stackpath cloud storage and processing, you can ensure security and performance by bypassing the public internet. You can read more about our collaboration with Stackpath on our news page.Of our new data centres, you’ll notice a focus on new locations in Manchester, UK. Access to the burgeoning tech sector in the north-west of England is crucial for businesses looking to expand their versatility, particularly for low-latency connectivity to areas such as the broadcast industry in MediaCity and the largest fintech ecosystem in the country. These two locations bolster our existing nine DCs in the region, for a total of eleven and growing. NEW LOCATIONS United Kingdom Manchester IOmart Renyolds DC7 - 4 Archway IOma

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11 months ago

WillCommunity Manager

published in News and Information

Ecosystem update - September 2023

Hi there,As one of APAC's key connectivity hubs, we're excited to launch several new data centres across Singapore in this month's ecosystem update, as well as new locations in Johannesburg. A wider variety of choice is available in Hong Kong, with more Equinix locations in being reactivated, joining the reactivations last month. And in the world of cloud on-ramps, we welcome OVH into our ecosystem for the first time - watch for more locations coming soon. NEW LOCATIONS ST Telemedia Singapore MediaHub - 1 Media Link Defu 1 - 21 Defu Avenue 1 BDx Singapore SIN1 - 110 Paya Lebar Road, Level 5 China Mobile International Singapore China Mobile International - 15A Tai Seng Drive Africa Data Centres Johannesburg Midrand JHB1 - 401 Old Pretoria Rd, Halfway House, Midrand Samrand JHB2 - 17 Waterloo Road, Samrand Business Park, Centurion REACTIVATED LOCATIONS Equinix Hong Kong HK4 - Ever Gain Bu

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1 year ago

WillCommunity Manager

published in News and Information

How to get started with Salesforce Express Connect

Did you know you can connect directly through to Salesforce Cloud with Console Connect? As a Salesforce Express Connect partner, Console Connect can privately connect between your locations and the Salesforce platform, without travelling over the public internet.Available through our Layer 3 CloudRouter®, you can connect to locations in the US, UK and Japan and manage the connection in real-time via our management portal or connected API.Adding Salesforce to your CloudRouter® is easy - just head into the Console Connect app and head to the CloudRouter® management page from the dashboard. If you don’t yet have a CloudRouter® set up, have a look at our documentation on getting up and running, then head back here.All you need to do is add a new site to your CloudRouter® and select Salesforce as a new cloud site, as below:From there, you’ll be taken to a page where you can choose the specific Salesforce location. This list will change and expand as locations are added to the Console Connec

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1 year ago

WillCommunity Manager

published in News and Information

Ecosystem Update - August 2023

Hi there,Over the last month we’ve been hard at work adding new locations to expand our ecosystem, as well as welcoming some fantastic locations back into the fold. With a wide variety of choice of interconnections in Belgium and the Netherlands with this update, your options in Europe just got a lot more interesting. With access like this, you’re sure to find the right data centre for you. Take a look at our new additions, and don’t forget that you can search our app for any location to fit your needs. NEW LOCATIONS AtlasEdge Belgium BrusselsMercuriusstraat 30, Zaventem Bytesnet Netherlands RotterdamSchuttevaerweg 48 Cellnex Netherlands Alphen Aan Den RijnEnergieweg 4 HilversumWitte Kruislaan 47 HoogersmildeVan Veenstraat 26 IJsselsteinHogebiezendijk 21 LelystadOostvaardersdijk 2 RoermondOp de Meuleberg 7 RoosendaalMelis Stokelaan 25 ZwolleBergkloosterweg 62 DataCenter Fryslan Netherlands Leeuwar

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1 year ago

WillCommunity Manager

published in News and Information

Ecosystem Update - July 2023

Hi again,The continued expansion of the Console Connect ecosystem includes new cloud on-ramps and data centres, including our 100G offering becoming available at our first locations in Europe. With each 100G location coming online around the world, there’s more availability of bandwidth for your business, meaning you can run more services on a single port. Take a look: NEW LOCATIONS United States Virginia Equinix DC15 - 44780 Performance Circle, Ashburn Equinix DC21 - 22175 Beaumeade Circle, Ashburn LOCATIONS NOW 100G-ENABLED London, UK Equinix LD8 - 8/9 Harbour Exchange, Harbour Exchange Square Frankfurt, Germany Interxion FRA1 - Hanauer Landstraße 302 Interxion FRA2 - Hanauer Landstraße 304 Interxion FRA3 - Weismüllerstraße 21-23 Interxion FRA4 - Weismüllerstraße 19 Interxion FRA5 - Ground Floor, Hanauer Landstrasse 308, D-60314 Interxion FRA7 - Weismüllerstraße 32-40 Interxion FRA8 - Weismüllerstraße 36 Interxion F

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1 year ago

WillCommunity Manager

published in News and Information

Ecosystem Update - June 2023

Hi there,From 100G ports now available in the US and Asia to 30+ new locations now enabled across major business hubs in India, read our round-up of brand new Console Connect ecosystem updates below. NEW LOCATIONS India Bangalore / Bengaluru CtrlS - Plot No. 15A, 2nd Main Road ITI - F-21, Bangalore Plant, ITI Limited, Dooravaninagar, Krishnarajapura NxtGen - 25/p/13, Bidadi Industrial Area, Phase 1, Ramanagara Nxtra - 111-112 EPIP Area, Road No 7, Opp. SJR Park, Whitefield Sify - Plot No. 76 & 77, Electronic City Phase - 1, Doddathogur, Hosur Road ST Telemedia - No. 18, 19 & 20, EPIP Layout, Street 7, KIADB, Whitefield ST Telemedia - Plot No. 7, EPIP Layout, KIADB, Whitefield Chennai NSE - Old Door No. 7, New No. 2, Nawab Garden, Murugappa Road, Kotturpuram NT

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1 year ago

WillCommunity Manager

published in News and Information

100G ports now available in Asia and the USA

Update, June 27th 2023:Our 100G rollout continues: we've now also enabled 100G ports in 8 Equinix data centres in Ashburn, Virginia, giving you more choice and flexibility to plug into our network and spin up on-demand connectivity services.We’re also extending our offer of a free cross-connect to these US locations.For more information, please read our update below.--Console Connect is proud to announce that customers can now order 100G ports through the platform for the first time. Our global rollout starts in Asia, with 100G ports now available at key data centre locations in Hong Kong, Singapore and Japan. More locations across the world will be added over the coming weeks including across Europe and North America.Simply head through to the Console Connect app and filter with the 100G option to see all current locations. A 100G port provides more choice and flexibility with all your Console Connect services, including Layer 2, Layer 3 and Internet On-Demand. Through a single 100G A

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1 year ago

Alex HawkesConsole Connect

published in News and Information

Extend your network reach into India

We’re pleased to be able to offer on-demand connections into data centres in India for the first time.Console Connect users can now connect directly through our platform to all the major cities and business hubs in India, including Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai and Pune. Enjoy lower latency and greater bandwidth for all your direct connections to these data centre locations from anywhere.In addition to the 900+ locations already on-net, users can now connect to 38 data centres across the country. Whether your business needs access to these markets in India from elsewhere in Asia, from Europe or North America, or anywhere else worldwide, Console Connect has you covered.At the click of a button, you can now access these cities and make use of Console Connect’s award-winning platform and underlying network. Manage a direct connection to your data centre of choice with a speed and length of contract within your control, from as little as one day to as long as you

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1 year ago

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