Skip to main content
Back to the app Switch to the app

Recently active topics

3 Topics
dennisntw
dennisntwMember
 Social
Messy billing handling by ConcoleConnect billing team

We currently use three types of services with Console Connect: Ports, Connections, and Internet.It’s quite perplexing that the auto-charge feature by credit card is only available for the Ports service, but not for the Connections and Internet services. This inconsistency is causing unnecessary complications for our payment process.After reaching out to the Console Connect service team, they informed us that auto-charge payments can only be applied to the Ports service, while for Connections and Internet services, payments must be made via invoices. They explained that this is the only available option for these services. Unfortunately, when asked for the specific reasons why auto-charge is not possible for these services, they were unable to provide a CLEAR explanation.As a company, we prefer to automate as much of our payment process as possible, especially for services we rely on regularly. The need to manually arrange payments for Connections and Internet services introduces delays

385
dennisntw
2 hours ago
Will
WillCommunity Manager
published in News and Information
Free 1G / 10G AtlasEdge Access Port Promo

We have an exciting new promo for you - together with AtlasEdge we’re offering a 1G or 10G access port to AtlasEdge users for free. An access port is your gateway into the Console Connect ecosystem, allowing you to run our services through it, including:IP Transit (Premium Internet Access) delivered via a Tier 1 network - provision a dedicated or burstable service in real-time for as little as one day. Direct access to nearly 20 peering partners including LINX, DE-CIX, AMS-IX, France IX and NYIIX - purchase both your connectivity and IX services via one platform Layer 2 private connectivity between your Access Port and any UK cloud or cloud regions and zones globally Layer 3 private connectivity between your Access Port and multiple clouds within the UK or globally Layer 2 private connectivity to over 1000 data centres across 60 countriesOn our own underlying core network spans 120 countries, providing a best-in-class service that is backed by industry-leading SLAs. Spin up a service i

150
Will
13 days ago
Will
WillCommunity Manager
published in News and Information
Ecosystem Update - October 2024

Hi everyone!We have a bumper-sized update for you this month, with some exciting new additions.We’ve expanded our partnership with Digital Realty, enabling ServiceFabric™ data centres in Singapore, France, Germany, the United States, and Hong Kong. By integrating Console Connect into Digital Realty's ServiceFabric™, we’ve made it easier to activate a Console Connect port at these Digital Realty data centres, giving instant access to Console Connect’s on-demand services, including private connections to leading cloud platforms, data centres, and premium internet access.We continue to expand our footprint globally with AWS. We now offer you more extensive reach to the AWS cloud in Asia Pacific, including multiple on-ramps to ap-southeast-1 in Hong Kong, Tokyo and Singapore. We’ve also introduced more cloud on-ramps in the US, with locations in Dallas, Ashburn and Ohio. This greater choice will help you increase workload redundancy as you build out your hybrid and multi-cloud environment.

1230
Will
26 days ago

Badge winners

  • Founder
    luchas earned the Founder badge
  • Founder
    JCEhas earned the Founder badge
  • Founder
    davesethas earned the Founder badge
  • Founder
    Mark Lhas earned the Founder badge
  • Founder
    xohos90387has earned the Founder badge
Show all badges
Community GuidelinesCookie settings