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Social

Put your feet up for a bit and chat.

  • 5 Topics
  • 14 Replies
5 Topics
Will
WillCommunity Manager
 Social
Introduce yourself here

Welcome to the community! As we’re getting started, we’d love to get to know who’s coming to say hi. As the community grows, we want to make sure we’re building it for you, helping you achieve your goals so that this can be the space you need it to be. To do that, we’d love to get to know you a bit better. Reply to this discussion with who you are, your company, and how you use Console Connect. I can’t wait to get to know you!

1346
Will
Will
WillCommunity Manager
 Social
Welcome to the Social area

Every community needs a place to kick back and unwind. You can talk about anything you like here that doesn’t fit into any of the other categories - this is a space for us all just to get to know one another. Think of it like the back room at an event, when everyone’s done talking about their product and just wants to unwind. Start a topic with the button above and let us know what’s on your mind.

470
Will
dennisntw
dennisntwMember
 Social
Messy billing handling by ConcoleConnect billing team

We currently use three types of services with Console Connect: Ports, Connections, and Internet. It’s quite perplexing that the auto-charge feature by credit card is only available for the Ports service, but not for the Connections and Internet services. This inconsistency is causing unnecessary complications for our payment process. After reaching out to the Console Connect service team, they informed us that auto-charge payments can only be applied to the Ports service, while for Connections and Internet services, payments must be made via invoices. They explained that this is the only available option for these services. Unfortunately, when asked for the specific reasons why auto-charge is not possible for these services, they were unable to provide a CLEAR explanation. As a company, we prefer to automate as much of our payment process as possible, especially for services we rely on regularly. The need to manually arrange payments for Connections and Internet services introduces del

756
Will
JamoBelva
JamoBelvaMember
 Social
You have heard about this carrier neutral data centre in Africa?

How many of you have heard about Open Access Data Centres, a carrier neutral data centre spread across Lagos, Nigeria, Kinshasha, DRC and also in the towns of Durban, Isando, Brackenfell and Rondebosch in South Africa? Open Access Data Centres or OADC in short has been established to transform the provision of data centre services in Africa, based on proven, long-standing data centre expertise, strong existing relationships with clients in Africa and well-established delivery capabilities across the continent.

921
Will
Roy
RoyNew Member
 Social
So how does the badge thing work?

So how does the badge thing work? Or is posting this part of the process?

801
Will

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