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Unanswered questions

9 Topics
dennisntw
dennisntwMember
 Social
Messy billing handling by ConcoleConnect billing team

We currently use three types of services with Console Connect: Ports, Connections, and Internet.It’s quite perplexing that the auto-charge feature by credit card is only available for the Ports service, but not for the Connections and Internet services. This inconsistency is causing unnecessary complications for our payment process.After reaching out to the Console Connect service team, they informed us that auto-charge payments can only be applied to the Ports service, while for Connections and Internet services, payments must be made via invoices. They explained that this is the only available option for these services. Unfortunately, when asked for the specific reasons why auto-charge is not possible for these services, they were unable to provide a CLEAR explanation.As a company, we prefer to automate as much of our payment process as possible, especially for services we rely on regularly. The need to manually arrange payments for Connections and Internet services introduces delays

385
dennisntw
2 hours ago
dennisntw
dennisntwMember
 Got a Question?
Is there anyone working in Hong Kong Console Connect?

Is there anyone working in Hong Kong Console Connect? No one to follow up the new port order for two month. Our account Manager is completely unreachable. We escalated to VP Benny and no reply from him also.   

332
Will
1 month ago
Kasia
KasiaVultr
 Share your best practices
Vultr and Console Connect Integration: Lower Latency, Enhanced Connectivity, and Real-Time Processing

Hey everyone! Earlier this year att the Mobile World Congress, Bart and I tested the EdgeSIM for a demo, showcasing the integration of Vultr Cloud with Console Connect's CloudRouter® and EdgeSIM products. We set up and configured Layer 3 networking for an IoT device, and the results were impressive. Vultr showed significantly lower latency (71-78ms) compared to AWS (75-91ms).For developers, this lower latency is a game-changer, especially for applications needing real-time processing like AI, machine learning, gaming, IoT, and financial services. Faster network speeds enhance user experience, improve data transfer efficiency, enable real-time processing, and support better scalability.The use case advantages that Console Connect and Vultr bring to end users include Edge SIM connectivity and services as part of CloudRouter, making it compatible with a wide variety of clouds, enterprise buildings, and more, just like any other node. These nodes benefit from our direct connections outside

1452
Kasia
5 months ago
xohos90387
xohos90387New Member
 Feedback
Hello World

Hello text

451
Will
1 year ago
saher
saherNew Member
 Got a Question?
Difference between PoP and DC PoP

Dears,When I check Console Connect map I see they have 135 PoPs. However, somewhere else on the website it’s mentioned 900+ Data Center PoPs. How can I understand the difference between those numbers?Thanks for any hint.Saher

5546
Will
1 year ago
diveshg
diveshgConsole Connect
 Got a Question?
APIdays

Hi @Will got a question for you. I am speaking at a conference here in Hong Kong later this month - organized by APIdays https://www.apidays.global/  and would like to advertise Console Connect APIs to the developer community attending this conference.Would you have a few bullets point or perhaps a slide that I can include in my presentation..? thanks

832
diveshg
1 year ago
JamoBelva
JamoBelvaMember
 Social
You have heard about this carrier neutral data centre in Africa?

How many of you have heard about Open Access Data Centres, a carrier neutral data centre spread across Lagos, Nigeria, Kinshasha, DRC and also in the towns of Durban, Isando, Brackenfell and Rondebosch in South Africa? Open Access Data Centres  or OADC in short has been established to transform the provision of data centre services in Africa, based on proven, long-standing data centre expertise, strong existing relationships with clients in Africa and well-established delivery capabilities across the continent.

811
Will
1 year ago
JamoBelva
JamoBelvaMember
 Got a Question?
Data Centers in Africa

Data centers have become a vital component of the digital economy, providing the necessary infrastructure to store, process, and manage large amounts of data generated by individuals, governments, and businesses. While many regions across the globe have established significant data center infrastructure, Africa has lagged behind in this regard. However, this is changing rapidly, with Africa emerging as a key destination for data center investment and development.Historically, Africa has had limited data center infrastructure, with just over 500 MW of total capacity in 2020, compared to over 5,000 MW in Europe. However, with the growing demand for digital services on the continent, global data center providers and local players are investing heavily in Africa. This investment is driven by the growing demand for digital services, such as online education, e-commerce, and social media, among the young and tech-savvy African population.Mobile connectivity is another key factor driving the

881
Uniqueness
1 year ago
Bourne Cheng
Bourne ChengNew Member
 Got a Question?
Which AWS connection type was supported by Console Connect?

Which AWS connection type was supported by Console Connect?Hosted VIF? or Hosted Connection? 

1382
Bourne Cheng
1 year ago

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