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Community TeamCommunity Manager

News and Information

Console Connect Community ClosureNews

Hi community members,We are closing down the Console Connect community over the coming weeks.We would like to thank everyone who has contributed to our community. If you would like to continue to stay updated and connected with Console Connect, please follow us on LinkedIn.If you are looking for support with a product or service, please head to our live chat here, or help centre.Thank you.The Console Connect team.

15 days ago

dennisntwMember

Social

Messy billing handling by ConcoleConnect billing team

We currently use three types of services with Console Connect: Ports, Connections, and Internet.It’s quite perplexing that the auto-charge feature by credit card is only available for the Ports service, but not for the Connections and Internet services. This inconsistency is causing unnecessary complications for our payment process.After reaching out to the Console Connect service team, they informed us that auto-charge payments can only be applied to the Ports service, while for Connections and Internet services, payments must be made via invoices. They explained that this is the only available option for these services. Unfortunately, when asked for the specific reasons why auto-charge is not possible for these services, they were unable to provide a CLEAR explanation.As a company, we prefer to automate as much of our payment process as possible, especially for services we rely on regularly. The need to manually arrange payments for Connections and Internet services introduces delays

928

1 month ago

WillFormer Community Manager

News and Information

Ecosystem Update - August 2024 - Celebrating 1000+ data centres

Hi everyone!In this ecosystem update we’re celebrating a milestone - we now have over a thousand data centres enabled on Console Connect.This makes our platform one of the best connected in the market - offering you extensive global reach to 350+ locations in Europe and the UK, 200+ in Asia, 380+ in the Americas, and many more connections to key locations across Australia, Africa and the Middle East.To celebrate this milestone, we have a bumper-sized ecosystem update.This month, we’ve rolled out eleven new locations across Shanghai, Beijing and Guangzhou, the top data centre locations in China. We’ve doubled our footprint in Toronto, Canada's answer to Silicon Valley and the home to a suite of world-class tech companies. And you can also now use our platform to privately access Digital Realty's Stockholm campus, which is a major interconnection hub in the Nordic region.Take a closer look at these locations, and more, below.New locations China Beijing CITIC - Capital Bu

2371

3 months ago

WillFormer Community Manager

News and Information

Ecosystem Update - January 2025

Hi everyone,In our first ecosystem update of 2025, we share details of 16 additional data centre locations that are now available on the Console Connect platform.We've extended our platform reach in 6 states across the US to help you access more local data centres. This makes Console Connect a great fit for businesses that are are looking for local hosting or edge computing with secure connectivity to cloud and data centre hubs further afield.In Europe, we've added new options in three of the region's largest data centres hubs - London, Amsterdam and Frankfurt - where we already offer huge interconnection choice.This year, we will continue to bring you news and updates on our connected ecosystem - which today reaches 1000+ data centres and 250+ cloud locations that are all interconnected via our privately managed, fully automated network.If you have any questions about any of these new locations, please get in touch below. New locations Singapore Singapore ViewQwest Sin

2720

4 months ago

WillFormer Community Manager

News and Information

Standardise your API interoperability easily and efficiently with our new LSO adaptor

Console Connect is proud to announce the launch of our pioneering LSO API Adaptor, an open-source solution designed to accelerate the adoption of standards-based APIs, such as MEF’s LSO Sonata APIs. This adaptor is now available on GitHub, and we invite you to join our community to download, test, and use it to transform your proprietary APIs into MEF LSO compliant APIs.The LSO Sonata API standard allows for greater interoperability between your services and systems with those of the growing cohort of MEF 3.0-compliant organisations. Standardisation ensures that the true value of end-to-end network automation can be realised. APIs can interact seamlessly, allowing developers to unlock the power of cross-platform interoperability, making businesses more agile, flexible, and resilient. You can read more about the MEF 3.0 certification standard on the MEF website.As one of the few NaaS platforms compliant with the MEF 3.0 LSO API certification standard, Console Connect is in a unique posi

1600

5 months ago

WillFormer Community Manager

News and Information

Free 1G / 10G AtlasEdge Access Port Promo

We have an exciting new promo for you - together with AtlasEdge we’re offering a 1G or 10G access port to AtlasEdge users for free. An access port is your gateway into the Console Connect ecosystem, allowing you to run our services through it, including:IP Transit (Premium Internet Access) delivered via a Tier 1 network - provision a dedicated or burstable service in real-time for as little as one day. Direct access to nearly 20 peering partners including LINX, DE-CIX, AMS-IX, France IX and NYIIX - purchase both your connectivity and IX services via one platform Layer 2 private connectivity between your Access Port and any UK cloud or cloud regions and zones globally Layer 3 private connectivity between your Access Port and multiple clouds within the UK or globally Layer 2 private connectivity to over 1000 data centres across 60 countriesOn our own underlying core network spans 120 countries, providing a best-in-class service that is backed by industry-leading SLAs. Spin up a service i

600

6 months ago

WillFormer Community Manager

News and Information

Ecosystem Update - October 2024

Hi everyone!We have a bumper-sized update for you this month, with some exciting new additions.We’ve expanded our partnership with Digital Realty, enabling ServiceFabric™ data centres in Singapore, France, Germany, the United States, and Hong Kong. By integrating Console Connect into Digital Realty's ServiceFabric™, we’ve made it easier to activate a Console Connect port at these Digital Realty data centres, giving instant access to Console Connect’s on-demand services, including private connections to leading cloud platforms, data centres, and premium internet access.We continue to expand our footprint globally with AWS. We now offer you more extensive reach to the AWS cloud in Asia Pacific, including multiple on-ramps to ap-southeast-1 in Hong Kong, Tokyo and Singapore. We’ve also introduced more cloud on-ramps in the US, with locations in Dallas, Ashburn and Ohio. This greater choice will help you increase workload redundancy as you build out your hybrid and multi-cloud environment.

1710

6 months ago

WillFormer Community Manager

News and Information

Help Centre update - Layer 1 available

Earlier this year, Console Connect introduced the first phase of our Layer 1 service, giving you access to one of the world’s highest performing global transmission networks via our easy-to-use self-service portal. With Console Connect, you can easily check the price of bandwidth for routes between key data centre locations before your order. Once you have, manage and order your Layer 1 service online alongside your other services, from one comprehensive dashboard.When you sign up to take your first steps into using Layer 1, whether you’re researching whether our approach is right for you or configuring your first connection, we now have a full Layer 1 resource on our Help Centre. Featuring the most commonly-asked questions about the service and an illustration of how a typical order would progress, it’ll answer any questions you have.If you’re looking at setting up a new Layer 1 service, we’ve got all the information you need to know - how to make sure you have a Layer 1-compatible po

300

7 months ago

dennisntwMember

Got a Question?

Is there anyone working in Hong Kong Console Connect?

Is there anyone working in Hong Kong Console Connect? No one to follow up the new port order for two month. Our account Manager is completely unreachable. We escalated to VP Benny and no reply from him also.

562

7 months ago

KasiaVultr

Share your best practices

Console Connect and Vultr for Manufacturing Operations

The transformative impact of integrating IoT in manufacturing is driven by key technologies such as AI, 5G, edge computing, and cloud solutions. These technologies enable real-time data collection and analysis, predictive maintenance, precise production control, and comprehensive supply chain visibility. By modernizing IT infrastructure, manufacturers can overcome legacy system constraints, enhance data utilization, and drive automation, leading to improved accuracy, productivity, and competitiveness.Console Connect and Vultr support these advancements by integrating Console Connect's CloudRouter® Layer 3 and Edge SIM with Vultr's advanced cloud computing capabilities, including the Vultr GPU cloud powered by NVIDIA. This integration provides tailored solutions for end-to-end network infrastructure, applications, and security. Given that manufacturing represents 22% of global IoT deployments, this approach ensures secure and direct connectivity for IoT devices within a private network,

871

10 months ago

dennisntwMember

Social

Messy billing handling by ConcoleConnect billing team

928

1 month ago

dennisntwMember

Got a Question?

Is there anyone working in Hong Kong Console Connect?

562

7 months ago

KasiaVultr

Share your best practices

Vultr and Console Connect Integration: Lower Latency, Enhanced Connectivity, and Real-Time Processing

Hey everyone! Earlier this year att the Mobile World Congress, Bart and I tested the EdgeSIM for a demo, showcasing the integration of Vultr Cloud with Console Connect's CloudRouter® and EdgeSIM products. We set up and configured Layer 3 networking for an IoT device, and the results were impressive. Vultr showed significantly lower latency (71-78ms) compared to AWS (75-91ms).For developers, this lower latency is a game-changer, especially for applications needing real-time processing like AI, machine learning, gaming, IoT, and financial services. Faster network speeds enhance user experience, improve data transfer efficiency, enable real-time processing, and support better scalability.The use case advantages that Console Connect and Vultr bring to end users include Edge SIM connectivity and services as part of CloudRouter, making it compatible with a wide variety of clouds, enterprise buildings, and more, just like any other node. These nodes benefit from our direct connections outside

xohos90387New Member

saherNew Member

Difference between PoP and DC PoP

Dears,When I check Console Connect map I see they have 135 PoPs. However, somewhere else on the website it’s mentioned 900+ Data Center PoPs. How can I understand the difference between those numbers?Thanks for any hint.Saher

6766

1 year ago

diveshgConsole Connect

Got a Question?

APIdays

Hi @Will got a question for you. I am speaking at a conference here in Hong Kong later this month - organized by APIdays https://www.apidays.global/ and would like to advertise Console Connect APIs to the developer community attending this conference.Would you have a few bullets point or perhaps a slide that I can include in my presentation..? thanks

1002

1 year ago

JamoBelvaMember

Social

You have heard about this carrier neutral data centre in Africa?

How many of you have heard about Open Access Data Centres, a carrier neutral data centre spread across Lagos, Nigeria, Kinshasha, DRC and also in the towns of Durban, Isando, Brackenfell and Rondebosch in South Africa? Open Access Data Centres or OADC in short has been established to transform the provision of data centre services in Africa, based on proven, long-standing data centre expertise, strong existing relationships with clients in Africa and well-established delivery capabilities across the continent.

961

1 year ago

JamoBelvaMember

Got a Question?

Data Centers in Africa

Data centers have become a vital component of the digital economy, providing the necessary infrastructure to store, process, and manage large amounts of data generated by individuals, governments, and businesses. While many regions across the globe have established significant data center infrastructure, Africa has lagged behind in this regard. However, this is changing rapidly, with Africa emerging as a key destination for data center investment and development.Historically, Africa has had limited data center infrastructure, with just over 500 MW of total capacity in 2020, compared to over 5,000 MW in Europe. However, with the growing demand for digital services on the continent, global data center providers and local players are investing heavily in Africa. This investment is driven by the growing demand for digital services, such as online education, e-commerce, and social media, among the young and tech-savvy African population.Mobile connectivity is another key factor driving the

1081

1 year ago

Bourne ChengNew Member

Got a Question?

Which AWS connection type was supported by Console Connect?

Which AWS connection type was supported by Console Connect?Hosted VIF? or Hosted Connection?

1522

2 years ago

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